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FAQs for Chile Delivery
Q. 1) Do you guarantee to deliver fresh flowers?
A. 1) Yes,we guarantee to deliver fresh and beautiful floral arrangements,which make your recipient smile.If you are not 100% satisfied please contact us,we will replace the product or refund the money.
The guarantee applies to orders for which we have received the complete and accurate data.
Q. 2) Can i change or cancel my order?
A. 2) No,the orders once made cannot be canceled or changed.
Q. 3) Do you guarantee to deliver fresh flowers?
A. 3) Yes,we guarantee to deliver fresh and beautiful floral arrangement at the mentioned or asked date.
The guarantee applies to orders for which we have received the completed and accurate date.
Q. 4) Do you deliver flowers on Sunday/Public Holiday?
A. 4) No,florapetals does not deliver flowers on Sunday/Public Holidays.
Q. 5) Do you accept specific time delivery order?
A. 5) We don't accept specific time delivery order and are not able to or guarantee a delivery time. But your flowers will be delivered on the date specified
Q. 6) Can I customize my order?
A. 6) We are not able to process special customized order request. Please choose products from our online catalogue.
Q. 7) How can I know my order has been delivered to recepient?
A. 7) All customers are notified with a confirmation email within 24 hours after the order has been delivered to the recipient. And also you can check the status of your order at our website.
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